Enjoy Free shipping on all UK orders over £50
Enjoy Free shipping on all UK orders over £50
Terms & Conditions
1. Completing the transaction signifies your acceptance of these terms & conditions.
2. All items listed in the shop remain the property of The Sprue Shop until full payment has been made.
3. Processing & Dispatch: In an ideal world
A. 80% of orders placed by midnight on a Monday will be dispatched the next week.
B. Orders placed Tuesday to Friday could take 10-14 days.
C. Orders containing backordered items could take up to 21 days.
Pre-Ordered new releases will be sent out within days of launch,
4. Cancellations: All orders will attract a 20% cancellation fee. This fee will not be applied to any postage paid in respect of the order. Once an order has been dispatched it cannot be cancelled.
5. The Sprue Shop reserves the right to cancel any order at any time. Cancellation fee does not apply.
6. Refunds: Refunds will be processed within 48hrs of the request being made. Please bear in mind the following:
A: Paypal refunds are almost immediate.
B: Refunds through a credit/debit card can take 7-10 working days to be processed by the banking system.
NOTE; I was recently diagnosed with Kidney Cancer and I am currently awaiting an Operation to have my kidney removed. This is causing delays with processing and dispatching of orders.